Here are the most frequently asked questions that we receive from our customers:
- Why place an ATM machine in your facility?
6 out of 10 Americans use ATM Machine twice each week. The average transaction is $60.00. Bank cash machines average 6,400 transactions per month. The surcharge on the ATM Machine can be set from $1.00 to $5.00 or whatever the market will bear. Every time a client accesses their bank or credit card using your machine, a fee is payable directly to you.
- Who are we?
We are a full service provider of ATM services and solutions to financial institutions and retail establishments. We currently deliver the most advanced hardware, software, and communications technologies to customers throughout the U.S..
- What is my risk?
This is the ultimate vending machine. When a unit is installed in your location, there are few costs. This gives you the unique pleasure of having little or no fixed expenses while selling a very strong product, which is well received.
- What about repair and maintenance?
All repairs and maintenance is our responsibility. We have tech support and service 7 days a week.
- What types of cards are accepted?
We accept most major credit cards; Visa, MasterCard, American Express and most others.
- What happens with fraudulent transactions?
The ATM machines rely on P.I.N. (Personal Identification Numbers) versus signatures, like credit cards, therefore it is each cardholders responsibility to keep their number secret. The cardholders bank authorizes all completed transactions that are done at you’re ATM.
- How does the withdrawal process work?
The ATM dials a toll free number to our processor, who adds the surcharge amount and then sends the transaction to the customer’s bank for verification of funds & approval. Once authorization is received, approval is returned to the ATM, which dispenses the requested amount of cash.
- Does the ATM eat cards?
No. The ATM has a card reader requiring the cardholder to dip the card into the slot and remove it. The customer holds the card the whole time.
- How do we know that the bank machines are reliable?
All our ATM machines must go through a rigorous “mean time to failure” test and a series of Interactive tests, prior to being approved and certified by the major processing networks, such as VISA and MasterCard. We are governed by the same regulations that govern banks. Our ATM’s are “live” with the financial institution and receive authorization codes from the cardholder’s bank prior to dispensing.
- How big is the ATM?
The ATM has a small “foot print”. Height is 52”, width 19”, depth 22”. The weight of an average machine is 275 lbs.